Tips & Tricks
Answers to your questions about H-E-B gift cards
Where are H-E-B gift cards sold?
But one at participating retailers and at H-E-B grocery stores.
Does my gift card have an expiration date?
H-E-B gift cards do not expire. However, after 12 months of non-use, the gift card will be charged a $10/month maintenance fee.
How do I find out the balance or value of my H-E-B gift card?
Check your H-E-B gift card balance with some help from Gift Card Granny.
How much can I buy an H-E-B gift card for?
H-E-B offers both traditional and digital gift cards. Choose from $5 to $100 values. Digital gift cards can be loaded with up to $250.
I need help with my gift card!
First, check the FAQ page on the H-E-B Grocery Store website under Customer Relations. If you cannot find your answer there, you can either fill out the Contact Form online or call Customer Service at 1-800-432-3113, Monday-Friday from 8:00 am-5:00 pm.
I want to redeem my H-E-B gift card. Do I need to use it in-store or can I use it online?
You can redeem your gift card in any H-E-B grocery store. At this time, it is not possible to redeem your gift card with online orders.
Is there an H-E-B Grocery app?
You can download the H-E-B Grocery mobile app from Apple or Google Play’s app stores. You can find the mobile app FAQ’s on the website.
Will H-E-B Grocery Stores help me if I lose my gift card?
H-E-B will not replace lost or stolen gift cards.
About H-E-B Grocery Store
H-E-B Grocery Store was one of the nation's largest independently owned food retailers. Find an exceptional quality of fresh food produce, a large selection of grocery products at great prices, as well as other convenient services like a pharmacy, photo lab, and floral shop. Redeem your H-E-B Grocery Store gift card at a location near you.