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Questions and answers about Janie and Jack gift cards

Where can I use my Janie and Jack gift card?

The Janie and Jack gift card can be used in any U.S. Janie and Jack store, or in their online store. However, at the moment Janie and Jack eGift cards temporarily cannot be used in stores, so keep your eGift card handy for your shopping on Janie and Jack’s online store!

Can a Janie and Jack gift card be used at Gymboree?

Not at this time, they are only redeemable at Janie and Jack stores, Janie and Jack outlets, and Janie and Jack online.

What gift card types does Janie and Jack have?

Purchase an electronic or classic gift card. The website allows you to customize and choose the gift card perfect for the occasion! The gift card, both electronic and classic, can be sent with your personal message to make the gift giving more special. 

How do I use my Janie and Jack gift card?

Using the Janie and Jack gift card is simple! Bring your gift card into the store and offer it as payment for your stylish selection of purchases. To use online, at the payment section of checkout, provide your gift card information detailed on the back of the gift card.

How can I check the balance of my gift card?

Visit Janie and Jack’s website with your gift card number and PIN to check your remaining balance. Call the number on the back of your card, visit a Janie and Jack store to enquire about your balance, or you can also visit Gift Card Granny.

Does Janie and Jack replace cards?

Call Janie and Jack to report the misplaced, stolen, or damaged gift card. Have the gift card number and PIN at the ready, as well as a receipt or other form of proof of purchase. The remaining balance will be replaced on a new gift card.

Is there an expiration date for my Janie and Jack gift card?

The Janie and Jack gift card does not expire. The balance on the card isn’t going anywhere unless you spend it, which means the fun is never ending!

About Janie and Jack

Janie and Jack is an American retail brand for children's clothing. Gap Inc. has recently taken the Janie and Jack over from Gymboree in March 2019. The Janie and Jack brand specializes in stylish clothes for newborns, baby girls and boys, and older children. The brand has not just clothing, but also children’s accessories including bowties, shoes and and headbands. Janie and Jack have series of clothing with seasonal themes, such as their Family Dog Series that matches the kid’s clothes with accessories for the dog!

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