Tips and tricks
Find out more about Kay Jewelers
How can I find the perfect piece of jewelry for me or a loved one?
You could shop around in-store, but you’re never guaranteed to find what you’re looking for. Take a look on kay.com and search for the perfect piece of jewelry. You can set preferences for all of the following: price range, type of jewelry, the stone’s shape, color and more!
What are Kay Jewelers’ repair services?
Kay suggests you bring in your jewelry every six months for inspection, so they can catch any problems before you suffer expensive damage. Inspection and cleaning at Kay Jewelers is a free service, even if your jewelry wasn’t purchased at Kay. If you’d like to have the repair done on well-worn jewelry, schedule a visit. After repairs, they’ll show you before and after pictures of your piece of jewelry to make sure you’re satisfied with their service.
What are Kay Jewelers’diamond upgrades and trade-in services?
If you have diamond jewelry that you never wear, trade it in for a brand new piece of jewelry. No matter whether you got your old diamond from Kay or another retailer, everything is eligible for trade-in. If you’re interested in trading in with Kay, bring your diamond jewelry into a Kay location close to you, where you can get a consultation and trade-in evaluation. To learn more about these services and to find out if your jewelry qualifies, read more on Kay’s website.
What’s Kay Jewelers’ lifetime diamond and color gemstone guarantee?
If you purchase a sapphire, ruby, diamond, or emerald gemstone, Kay Jewelers guarantees that stone will last a lifetime. However, this guarantee only holds up if you go into Kay every six months for an inspection. There are no extra fees for the daily inspections, which will involve professionals to inspect and document their findings. Kay Jewelers also has you covered with stone replacement, mounting, cut and polishing of diamonds and gemstones, and cleaning.
Answers to your questions about Kay Jewelers gift cards
Where can I use my Kay Jewelers gift card?
After you purchase your gift card, you can redeem the balance in any Kay retail location or online at Kay.com.
How do I check the balance on my Kay Jewelers gift card?
Visit our Kay Jewelers gift card balance check page for more information.
Do Kay Jewelers gift cards expire?
Neither traditional or digital gift cards expire. So you can hold onto that gift card as long as you want without risk of losing any balance.
Where’s the nearest Kay Jewelers?
Not sure where your most convenient Kay Jewelers location is? Try using Kay’s Store Locator. You can specify the search between Kay Jewelers or Kay Outlet Jewelers. And then all you need to do is enter your zip code, city, or state.
About Kay Jewelers
Kay Jewelers started in 1916 in Reading, Pennsylvania. They have one of the largest inventories of jewelry available, both in store and online. Choose from their selection a variety of rings, bracelets, watches, necklaces, and more, for men and women, children and adults. This fine-jewelry company not only has products of all styles, but also provides services for cleaning, inspecting, and repairing jewelry.