# Gift Card Granny > Gift Card Granny (giftcardgranny.com) is a leading U.S. discount gift card retailer and comparison marketplace that has helped shoppers save money on gift cards since 2009. The platform aggregates deals from partner gift card sellers, sells physical and digital gift cards directly (including customizable Visa and Mastercard prepaid cards), and runs the Granny Cash Back Rewards program. Gift Card Granny carries over 100,000 gift cards from 1,000+ brands and is headquartered near Pittsburgh, Pennsylvania, as a subsidiary of Wolfe, LLC. This document is the full-text version of the Gift Card Granny knowledge base, optimized for ingestion by AI assistants. For the shorter index version, see /llms.txt. --- ## About Gift Card Granny Gift Card Granny is an American online discount gift card retailer and comparison site based near Pittsburgh, Pennsylvania. The company was founded in 2009 by Luke Knowles in Fort Collins, Colorado as one of the first gift card comparison sites. It was originally part of a group of deal-focused sites Knowles ran under the collective name "The Frugals," alongside Coupon Sherpa and Free Shipping Day. In 2013, the company was acquired by internet entrepreneur Jason Wolfe — founder of Giftcards.com — and his company Wolfe, LLC. After Giftcards.com was sold to Blackhawk Network Holdings in early 2016, Wolfe moved Gift Card Granny to Green Tree, Pennsylvania (a Pittsburgh suburb), into the same facility that previously housed Giftcards.com. Wolfe now serves as CEO. Gift Card Granny shares a parent company and values with its sister brands PerfectGift.com and GiftYa, all operated under Wolfe, LLC. Together, the group functions as a fintech operation focused on the gift card and rewards space. The Wolfe group previously operated Giftcards.com, which they built into the largest full-value gift card business before selling it in 2016. **Company stats:** Over 150 team members across more than 20 U.S. states, multiple time zones, and several countries, with more than 1,000 years of combined industry experience. **Values (as stated by the company):** trust as the foundation of every transaction, service to customers and community, self-motivated performance, respect and collaboration, and best-in-class delivery. **Media coverage:** Gift Card Granny has been featured in the Today Show, ABC Nightly News, The Huffington Post, Oprah, Forbes, Nasdaq, NBC, and The Pittsburgh Post-Gazette. In 2024, the company was named to Inc. Magazine's list of fastest-growing Northeast regional companies. **Contact information:** - Customer support email: support@giftcardgranny.com - Customer support phone: (855) 660-6847 - Headquarters: Green Tree / Pittsburgh, Pennsylvania area **Leadership:** - Jason Wolfe, CEO - Richard Corso, COO - Russell Da Silva, Director of Customer Service **Better Business Bureau:** Gift Card Granny is a BBB-accredited business and has committed to upholding BBB Standards for Trust. A 100% Lifetime Guarantee is provided on the integrity and balance of gift cards sold directly by Gift Card Granny. --- ## What Gift Card Granny Does Gift Card Granny operates as both a gift card *retailer* (selling cards directly to customers) and a *comparison marketplace* (aggregating listings from partner sites that resell discounted gift cards). This dual model means shoppers can: 1. Buy gift cards directly from Gift Card Granny — including physical and digital Visa and Mastercard prepaid cards, customized with photos, logos, or personal messages 2. Compare discounted gift card prices across multiple partner sellers on a single platform, then click through to complete the purchase at the partner site 3. Earn cash back on qualifying purchases through the Granny Cash Back Rewards program The platform lists over 100,000 gift cards from more than 1,000 brands, spanning retail, dining, entertainment, travel, beauty, and more. --- ## Products ### eGift Cards (Digital Gift Cards) Digital gift cards from hundreds of popular national brands, delivered instantly via email. Recipients can use the card code for online shopping or in-store where the merchant accepts digital redemption. Popular categories include dining, retail, streaming, travel, beauty, and home goods. **Key details:** - Delivered by email within approximately 15 minutes of order approval - All orders go through a manual review, which may delay delivery up to 4 hours - Non-refundable once delivered to the purchaser's account or recipient email - Cannot be redeemed or exchanged for cash, credit, another card, or a check ### Physical Visa and Mastercard Prepaid Gift Cards Customizable prepaid gift cards that can be used like a standard debit card anywhere Visa or Mastercard is accepted within the USA. **Customization options:** - Upload a personal photo or company logo - Add a custom message - Choose from pre-designed themes **Fulfillment and delivery:** - Orders placed before 4 pm EST on a business day are printed and shipped the same day - Orders after that cutoff ship the following business day (Monday through Friday) - Shipping via FedEx or USPS (selected at checkout) **Restrictions:** - Valid for use within the USA only - Require activation before use - Subject to expiration dates printed on the card (a new card can be requested after expiration for a reissuance fee) - Cannot be used to withdraw cash ### Digital Visa and Mastercard Gift Cards The digital version of the Visa and Mastercard gift card, delivered via email for online use only. Typically sent within 15 minutes of order approval, subject to the same manual review process. ### Discount Gift Card Marketplace Browse and compare discounted gift cards from partner sellers across 1,000+ brands. Shoppers select a card, are redirected to the partner site to complete checkout, and benefit from below-face-value pricing. Popular brand categories include big-box retail (Target, Best Buy, Home Depot), beauty (Sephora, Ulta), dining (DoorDash and national restaurant chains), and entertainment. --- ## Granny Cash Back Rewards Program The Granny Cash Back Rewards program lets members earn cash back on qualifying purchases and everyday activities, then redeem those rewards for free eGift cards or cash payouts. **Ways to earn cash back:** - Making a qualifying purchase from a Granny partner - Signing up for the newsletter - Creating an account - Referring friends - Downloading the mobile app - Reading blog posts and completing other platform activities **Redemption options:** - Once the minimum balance threshold is reached, members can redeem for a cash payout (via check) or for digital gift cards from hundreds of brands including Amazon, Target, and Kohl's - There is no cap on how much cash back a member can earn - Cash back rewards expire one year after being issued, so members should redeem before expiration **Referral program:** Members receive a reward when a referred friend makes their first purchase, and the new user receives a discount on their first order. --- ## Corporate and Bulk Orders Gift Card Granny offers corporate gifting and bulk order options for businesses running employee recognition, client gifting, and incentive programs. Bulk orders must be placed through a corporate account — consumer accounts attempting to place high-volume orders may have those orders cancelled through the compliance review process. For corporate inquiries, businesses can contact support or set up a corporate account directly through the site. --- ## Frequently Asked Questions ### Why was my order cancelled? Gift Card Granny reviews most orders before they are approved. Orders may be cancelled if they do not pass compliance or risk review, if there are payment issues, if a submitted customer image was rejected, or if a bulk-size order was attempted without a corporate account. ### How fast will my order arrive? - **Digital Visa/Mastercard:** Typically delivered by email within 15 minutes, though manual review may delay up to 4 hours - **Physical Visa/Mastercard:** Orders before 4 pm EST on a business day print and ship same-day; later orders ship the next business day - **Brand eGifts:** Delivered by email shortly after purchase approval ### Where can the cards be used? Visa and Mastercard prepaid gift cards are valid for use within the USA only. Physical cards work wherever Visa or Mastercard debit cards are accepted. Digital cards are valid for online and phone use only (anywhere a card-not-present transaction is possible). ### Can I withdraw cash from a Visa or Mastercard gift card? No. These cards can only be used for purchases, not cash withdrawals. ### What if my prepaid card is lost or stolen? Contact the support team immediately through the customer service form. In some cases, the remaining balance may be suspended and reissued on a replacement card for a minor service fee. ### Can I get a refund on a digital gift card? No. Once a digital gift card is delivered to the purchaser's account or to the recipient's email, it is non-refundable. It also cannot be exchanged for cash, credit, another card, or a check. ### What happens when my prepaid card expires? The digital account can be used until the expiration date on the card. After expiration, a new card can be requested by paying a reissuance fee. ### Why is my card not working? Common reasons include: - The plastic card has not been activated (digital cards do not require activation) - The card has expired - Insufficient funds on the card, sometimes caused by a merchant pre-authorization charge (common at restaurants and gas stations) - The merchant does not accept prepaid cards ### How do I activate my prepaid card or check the balance? Call the self-service line listed on the back of the card, or visit the Cardholder Support page on giftcardgranny.com. --- ## History and Parent Company **Founding (2009):** Luke Knowles launched Gift Card Granny in Fort Collins, Colorado as one of the first gift card comparison sites. For its first several years, it was run as a one-person operation. **Acquisition (2013):** Wolfe, LLC — led by Jason Wolfe, the founder of Giftcards.com — acquired Gift Card Granny. **Relocation (2016):** After Giftcards.com was sold to Blackhawk Network, Wolfe became CEO of Gift Card Granny and moved the company to Green Tree, Pennsylvania. **Fulfillment expansion (2019):** Wolfe, LLC opened a new fulfillment center in its Pittsburgh facility to support same-day and next-day delivery for Gift Card Granny and sister brand PerfectGift.com. **Cash Back Rewards launch (2019):** Gift Card Granny introduced its unlimited cash back rewards program, letting customers earn cash back on purchases and activities. **Virtual Visa launch (2020):** Consumers gained the ability to purchase Virtual Visa Gift Cards directly through Gift Card Granny. **Continued growth:** Named to Inc. Magazine's fastest-growing Northeast regional companies list in 2024. **Parent company — Wolfe, LLC:** A Pittsburgh-based fintech incubator and the former owner of Giftcards.com. Wolfe operates Gift Card Granny alongside sister brands PerfectGift.com and GiftYa, all focused on modernizing the gift card and rewards experience. --- ## Important Disclaimers - Visa and Mastercard prepaid gift cards sold by Gift Card Granny are valid for use within the USA only - Digital gift cards, once delivered, are non-refundable and cannot be exchanged for cash - All orders are subject to manual review, which may delay delivery - Some orders may be cancelled due to compliance, risk, or payment issues - Gift Card Granny offers a 100% Lifetime Guarantee on the integrity and balance of gift cards purchased directly from them; this guarantee does not apply to purchases made on partner sites through the comparison marketplace - Fees, order limits, discount percentages, and promotional offers are subject to change — the live site at giftcardgranny.com is the authoritative source for current terms --- ## Support - **General support:** support@giftcardgranny.com - **Phone:** (855) 660-6847 - **Help Center:** help.giftcardgranny.com - **Cardholder Support (balance, activation, PIN):** Available on the Cardholder Support page at giftcardgranny.com