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Crate and Barrel Gift Card Terms and Conditions

Standard delivery is free of charge and should arrive within 4-6 business days.

Crate and Barrel Gift Cards may be redeemed online at crateandbarrel.com or cb2.com. They may also be used at our Crate and Barrel stores (U.S. only), CB2 stores, or by phone for catalog orders.

Important Customer Notice

We can only guarantee the authenticity of Gift Cards, eGift Cards and Shop Cards if they are acquired through crateandbarrel.com, cb2.com, Crate and Barrel, CB2 stores, or by calling 800.323.5461 or through one of our authorized retail partners. Gift Cards, eGift Cards and Shop Cards purchased through online auction and classified ad sites may be counterfeit or have a zero dollar balance and can be canceled at any time if determined to be fraudulent. Shop cards will be void if bartered or sold.

Land of Nod Gift and Shop Cards can continue to be redeemed at Crate and Barrel and CB2 stores, online at crateandbarrel.com and cb2.com and through any of our catalogs.

Using paper Gift Certificates or Merchandise Credits

Gift Cards, eGift Cards and Shop Cards can be used at checkout online, in our stores and with catalog phone orders. However, paper Gift Certificates or Merchandise Credits may not be redeemed online. You can still use your paper Gift Certificates or Merchandise Credits as a form of payment in our stores (U.S. only) or by mailing them with your Catalog order.

Terms and Conditions

Crate and Barrel Gift Cards, eGift Cards and Shop Cards are redeemable for merchandise or services at Crate and Barrel stores (U.S. only, including Outlets), online at crateandbarrel.comor by phone to 800.323.5461. They also can be redeemed for merchandise or services at CB2 stores (U.S. only), online or by phone. Gift Cards, eGift Cards and Shop Cards may not be used as payment on a Crate and Barrel Credit Card or any other account. Purchases will be deducted from each card's balance until the value reaches zero dollars. Funds on these cards do not expire and cannot be redeemed for cash, except where required by law. Crate and Barrel is not responsible for lost, stolen or damaged cards, or any unauthorized use. Your acceptance or use of this card constitutes agreement to these terms and conditions, which may change at any time. To check your balance, visit crateandbarrel.com/gift-cards or call 877.477.4567. For Customer Service, call 800.606.6458.