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eBay Gift Card Terms and Conditions

 

  1. General Terms

    eBay Digital Gift Cards are distributed by CashStar, Inc., a Delaware corporation ("CashStar"). By visiting https://ebay.semi.cashstar.com, you agree that the laws of the State of Maine, without regard to principles of conflict of laws, will govern these Gift Card terms and conditions ("Ts & Cs"). CashStar reserves the right to change these Ts & Cs from time to time in its discretion. eBay Digital Gift Cards are issued by eBay, Inc.. Please refer to http://www.ebay.com/ for additional Terms and Conditions.
  2. Digital Gift Cards

    eBay Digital Gift Cards are redeemable for food and merchandise at www.ebay.com/CoolGifts. 
    No fees of any kind will be imposed on purchasers or recipients of Digital Gift Cards.
  3. Redemption

    Refer to http://www.ebay.com/ for Terms and Conditions of redemption.
  4. View Your Balance

    To view your Digital Gift Card balance, follow the instructions below your Digital Gift Card, on the page linked from the email message which notified you of your gift.
  5. Returns

    You may not return or cancel your eBay Digital Gift Card.
  6. Lost or Stolen Gift Cards

    If you suspect that someone has copied or stolen your Digital Gift Card, contact Customer Support immediately. Digital Gift Cards will not be replaced if lost or stolen without the purchaser's confirmation email as proof of purchase. Digital Gift Cards have cash value and should be safeguarded accordingly.
  7. Limitations

    You may not use a Digital Gift Card to purchase other Digital Gift Cards.
    Digital Gift Cards cannot be reloaded, resold, transferred for value, or redeemed for cash, except to the extent required by law. Void if reloaded, resold, transferred for value, or redeemed for cash. Unused Digital Gift Cards may not be transferred.
  8. Our Policies

    Digital Gift Cards are subject to CashStar's Privacy Policy. CashStar and eBay, Inc. may provide Digital Gift Card purchasers with information about the redemption status of Digital Gift Cards.
  9. Risk of Loss

    Ownership and risk of loss of Digital Gift Cards passes to the purchaser as soon as we send our confirmation to the recipient. We are not responsible for lost or stolen Gift Cards. If you have any questions, please see the FAQs.
  10. eBay Digital Gift Card Customer Service

    If you need assistance with any aspect of your purchase, ownership, or use of your Digital Gift Card, please contact Customer Support. Please refer to your order number, or be ready to supply your email address.
  11. Delivery Information and Requirements for Digital Gift Card Purchasers

    All orders of Digital Gift Cards are subject to a process that compares purchaser information provided on the web site with information about the purchaser provided by the purchaser's financial institution. If there is a discrepancy, your Digital Gift Card order may be delayed until it can be corrected. 
    If the date on which you want a Digital Gift Card delivered has passed and you have not received confirmation that the Digital Gift Card was sent, please contact Customer Support. Please refer to your order number, or be ready to supply your email address. 
    We are not responsible for Digital Gift Cards that are undeliverable or not received due to your failure to enter an accurate email address for the recipient. Please check to make sure the email address of the recipient is correct and contact Customer Support if you suspect the recipient did not receive his/her Digital Gift Card. Should an email be returned to us due to inaccurate delivery information for the recipient, we will attempt to contact you for a valid email address.
  12. Reasons for Failed Delivery

    If you have confirmed the recipient's email address but the Digital Gift Card has not been viewed within a reasonable period after the requested delivery date, following is a list of the most common reasons why delivery may have failed:
    1. Spam filter blocked email or routed it to a bulk/spam folder
    2. Recipient's firewall blocked the email
    3. Email inbox is over size limit
    4. Invalid email address
    If a spam filter is blocking eBay Gift Cards emails from getting to an inbox, the email options will need to be modified so that eBay Gift Cards emails are not considered spam. 
    If you need further assistance, contact Customer Support. Please refer to your order number, or be ready to supply your email address.
  13. Limitation of Liability

    CASHSTAR AND ITS AFFILIATES MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO DIGITAL GIFT CARDS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IF A DIGITAL GIFT CARD CODE IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH DIGITAL GIFT CARD. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
  14. Disputes

    You hereby consent that any dispute relating in any way to eBay Digital Gift Cards shall be adjudicated in Cumberland County, Maine if the aggregate total claim for relief exceeds $7,500, and you consent to exclusive jurisdiction and venue in such courts.