Redemption Instructions

Your E-Gift Card is redeemable online at macys.com and in Macy's stores nationwide.

How to Redeem

In-Store: Present this printed page, including barcode, to a Macy's Associate at checkout.

Online: E-Gift Cards may be redeemed online at macys.com by clicking "Apply Gift Card" when entering payment method at checkout. Enter the first 15-digits into the "Card Number" field and the last 4-digits into the "CID Number" field.

If you have any questions, please contact us or call 1-800-511-2752. Your Macy's E-Gift Card number is required for all inquiries.

To Check your balance: You may check any remaining value via the online Balance Inquiry function, or in-store by scanning the barcode at a price checker terminal or calling 1-800-511-2752.