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Consumer Protection

Gift Card Granny and our exchanges take Consumer Protection seriously. We partner with NCFTA, Compromised.com, Cardpool, Gift Card Spread, GiftMe, GiftCardBin, GiftCards.com, eBay, Card Kangaroo, SaveYa, Gift Card Mall and Card Cookie. The secondary market (buying and selling of used gift cards) is growing, it helps millions of people save billions of dollars, and it drives business to merchants. Yet there were no standards in the industry until now. Gift Card Granny has agreement from our exchanges and merchants to follow some Consumer Protection Guidelines listed below. We hope to grow the list of participating partners to help protect consumers in this burgeoning space.

Jump To: Partner Standards | Gift Card Granny's Partners | Report Fraud | NCFTA Partnership

Granny Consumer Protection

Partner Standards

  • Refund/Return Policy

    Partner will provide a refund/return policy to customers whose transactions resulted in a loss to the customer due to fraud or inaccurate data.

  • Customer Support

    Partner will make available to customers contact information for customer support.

  • Privacy Policy

    Partner will provide a privacy policy that is available to all of the partner's website visitors.

  • Shipping/Delivery Expectations

    Partner will clearly communicate shipping or delivery expectations for each transaction.

  • Know Your Source

    Partners commit to not buying gift cards from illegal operations such as illegal drugs, firearms, prostitution, or credit card fraud.

Gift Card Granny Partners

All partners listed have met or exceeded the Partner Standards listed above to ensure you have a safe transaction.

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Have Something To Report?

If you find any of the partners have violated the Partner Standards then tell Gift Card Granny about it.

Report Fraud
National Cyber-Forensics & Training Alliance Partnership Logo

National Cyber-Forensics & Training Alliance Partnership

Online fraud, particularly using stolen or compromised credit, debit and gift cards, is a growing concern for retailers and law enforcement alike.

Gift Card Granny and the National Cyber-Forensics & Training Alliance (NCFTA) have joined forces to preemptively prevent and reduce fraud in the $100 billion gift card industry.

The Initiative is a major step forward in fraud prevention and consumer protection. Actionable data indicating high risk attributes will be available to merchants, banks, financial institutions, and online gift card sellers to mitigate losses and deter bad actors. The NCFTA is one of the most recognized and respected cybercrime research and prevention organizations in the world. Enhanced fraud prevention tools empower participating Granny Partners with access to 100's of millions of data records to circumvent fraud before it occurs.
Learn more about Gift Card Granny's partnership with the NCFTA.


Fraud prevention and security is a top priority in gift card exchange. Consumers need to know they can reliably buy and sell discount gift cards for gifting or for personal use. Gift Card Granny's partnership with the NCFTA is a significant step towards ensuring a more secure marketplace for everyone in the gift card reseller industry.”

- Shelley Hunter, Gift Card Girlfriend

Shelley Hunter, Gift Card Girlfriend

Still Have Questions?

Gift Card Granny is here to answer all your questions when it comes to consumer protection.

Contact Granny