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Consumer Protection

Here at Gift Card Granny, we protect all of our consumers. When you buy directly from Granny your purchases are always 100% guaranteed.

Granny Direct Gift Cards

Gift Card Granny is dedicated to ensuring that you have a positive experience purchasing gift cards.
We now offer 100% Full-Guarantee New Gift Cards, meaning that we guarantee the integrity and balance of the gift card being purchased. If a Granny Direct card does not have it's advertised balance or if there is an issue causing the gift card to be unable to be redeemed, we will research the issue and provide a working replacement gift card or refund as deemed appropriate by our replacement and refund policy outlined in our cart and checkout terms and conditions.

100% Lifetime Guarantee

With a 100% lifetime guarantee you never have to worry about the gift card expiring or losing value.

Lightning Fast Delivery

We offer same day shipping on Mastercard and Visa gift cards. Also, our eGift cards are delivered instantly to their email inbox and are ready for immediate use.

Cash Back Rewards

Shop smarter. Earn 1% cash back rewards on every retail gift card you purchase on Gift Card Granny.

Consumer Protection Standards

Cash Back gift cards offered are offered by Gift Card Granny, brand new. Our merchant and Visa and Mastercard Gift Cards are guaranteed by our following consumer protection standards.

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Refund/Return Policy

If you request a refund, Gift Card Granny will research the issue and provide a working replacement gift card or refund as deemed appropriate. Our replacement and refund policy is provided via our cart and checkout terms of service.

Shipping/Delivery Expectations

Plastic gift cards are mailed in two business days and delivered within the shipping time selected during checkout. For electronic gift cards, our typical delivery time is within 30 minutes, if not instantly.

Customer Support

Our customer support team is here to help any questions or resolve an issue. To help troubleshoot your issue, read our FAQs before contacting Customer Support.

Privacy Policy

Your privacy is important to us. Gift Card Granny takes precautions intended to help protect information that we collect and store. For more information, read our Privacy Policy.

Have questions?

We're here to answer all your questions when it comes to consumer protection.

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Online fraud, particularly using stolen or compromised credit, debit and gift cards, is a growing concern for retailers and law enforcement alike.

Gift Card Granny and the National Cyber-Forensics & Training Alliance (NCFTA) have joined forces to preemptively prevent and reduce fraud in the $100 billion gift card industry.

The Initiative is a major step forward in fraud prevention and consumer protection. Actionable data indicating high risk attributes will be available to merchants, banks, financial institutions, and online gift card sellers to mitigate losses and deter bad actors. The NCFTA is one of the most recognized and respected cybercrime research and prevention organizations in the world. Enhanced fraud prevention tools empower participating Granny Partners with access to 100's of millions of data records to circumvent fraud before it occurs.

Shelley Hunter, Gift Card Girlfriend

Fraud prevention and security is a top priority in gift card exchange. Consumers need to know they can reliably buy and sell discount gift cards for gifting or for personal use. Gift Card Granny's partnership with the NCFTA is a significant step towards ensuring a more secure marketplace for everyone in the gift card reseller industry.”

Shelley Hunter

Gift Card Girlfriend