Customize a Visa Gift Card

Virtual Visa Gift Cards are sold at participating retailers like Gift Card Granny.

The card will expire on the date on the front of your card image. However, the funds do not expire. After the expiration of the card, you may request issuance of a card with the remaining balance by calling gift card Granny at 855-660-6847 or by submitting a customer service ticket.

To report trouble using your Virtual Visa eGift card, please contact Gift Card Granny at 855-660-6847 or by submitting a customer service ticket.

Amounts range from $10 to $500. There is an additional fee for purchasing new cards.

To report trouble using your Virtual Visa eGift card, please contact Gift Card Granny at 855-660-6847 or by submitting a customer service ticket.

Visa gift cards are not reloadable. They are often mistaken for reloadable cards, but Visa gift cards will say “gift” on the package.

You can redeem your Visa eGift card everywhere* Visa debit cards are accepted without having to present a physical card, such as online purchases.

Virtual Visa gift cards are able to be added to Apple Pay and Google Pay Wallets, but are not able to be used at a cash register or physical point-of-sale systems. Please note that at this time, Gift Card Granny Visa and Mastercard gift and reward cards can not be added to Apple Pay or Google Pay.

Purchases can be more than the gift card amount - if so, you are responsible for covering the extra money with another form of payment if the merchant allows it.

Visa gift cards are preloaded with a specific amount of money and are not reloadable.

In cases where your gift card was lost or stolen, contact Gift Card Granny as soon as possible at 855-660-6847 or by submitting a customer service ticket.

Yes, there are some restrictions to where your Visa Virtual Gift can be used. You are not able to print and provide the Virtual Gift to any physical merchant location or point-of-sale. Some restrictions apply to online or phone redemption for select gambling, dating, and financial services online. There is no cash access for this Gift Card. More information on the restrictions and usage information for your gift card can be found in our Cardholder Agreement.

Yes, you are able to exchange your Virtual Visa Gift Card on Gift Card Granny for a plastic gift card for a fee of $5. Cards are available with pre-set designs and are shipped via USPS to your domestic US address. Both your Virtual Visa Gift Card and Plastic Gift Card are able to be used after being exchanged, and draw from the same gift card balance. Cards must have a balance of at least $10 to be eligible for exchange.