Old Navy Tips and Tricks
Questions and Answers about Old Navy gift cards
Where are Old Navy gift cards sold?
Old Navy gift cards are sold at Old Navy stores, oldnavy.com, and participating retailers like Gift Card Granny!
Do Old Navy gift cards expire?
They don’t-- isn’t that awesome!? You can also reload Old Navy gift cards at Old Navy retail locations.
How do I check the balance of my gift card?
We can help you check your Old Navy gift card balance. Be certain to have your gift card and PIN number with you.
What do I do if my Old Navy gift card doesn’t work?
Contact Old Navy customer support at 1-800-OLD-NAVY (1-800-653-6289) from inside U.S. or 1-614-744-3908 from outside U.S. A friendly associate with be happy to assist you to resolve the issue.
How much can I get a gift card for?
Denominations vary from $5-$200. You can reload your gift card at an Old Navy store near you. At this point, you cannot reload gift cards online.
Can Old Navy gift cards be used at other stores owned by the same company, such as Gap or Athleta?
Old Navy gift cards may be used in-store or online at any retailer owned by the same company: Gap, Inc-- for now. You may use Old Navy gift cards at Gap, Banana Republic, Athleta, and more until 2020, when Old Navy will become an independent retailer and no longer fall under Gap, Inc. After the split, you will only be able to use Old Navy gift cards at Old Navy stores and on oldnavy.com.
How can I redeem an Old Navy gift card?
Use in-store and online during checkout.
Is there an activation fee for Old Navy gift cards?
There is currently no activation fee for Old Navy gift cards, regardless of where they were purchased.
About Old Navy
Old Navy offers great fashion at great prices, for the entire family. Whether you are looking for denim, graphic tees, or wear-to-work style on a budget, Old Navy has what you need. For the nearest store, call 1-800-OLD-NAVY or shop around the clock at oldnavy.com.