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Old Navy Tips and Tricks
Where are Old Navy gift cards sold?
Old Navy gift cards are sold at Old Navy stores, oldnavy.com, and participating retailers like Gift Card Granny!
Do Old Navy gift cards expire?
They don’t-- isn’t that awesome!? You can also reload Old Navy gift cards at Old Navy retail locations.
How do I check the balance of my Old Navy gift card?
You can check your gift card balance with Gift Card Granny or at the Old Navy website. Be certain to have your gift card and PIN number with you.
What do I do if my Old Navy gift card doesn’t work?
Contact Old Navy customer support at 1-800-OLD-NAVY (1-800-653-6289) from inside U.S. or 1-614-744-3908 from outside U.S. A friendly associate with be happy to assist you to resolve the issue.
Frequently Asked Questions About Old Navy Gift Cards
How much can I get a gift card for?
Old Navy gift cards may be loaded with between $5-$200 at a time. You can reload your gift card at any physical retail location. At this point, you cannot reload gift cards online. There is no activation fee. Coupons and discounts cannot be applied to the purchase of gift cards.
Can Old Navy gift cards be used at other stores owned by the same company, such as Gap or Athleta?
Old Navy gift cards may be used in store or online at any retailer owned by the same company: Gap, Inc-- for now. You may use Old Navy gift cards at Gap, Banana Republic, Athleta, and more until 2020, when Old Navy will become an independent retailer and no longer fall under Gap, Inc. After the split, you will only be able to use Old Navy gift cards at Old Navy physical and digital locations.
How can I redeem an Old Navy gift card?
Old Navy gift cards can be redeemed in store-- even in factory or outlet stores-- and online. Until 2020-- when Old Navy will split from Gap, Inc.-- you can use your Old Navy gift card at other Gap, Inc. retailers including: Athleta, Gap, and Banana Republic.
Simply present your gift card at the time of purchase or select gift card as a form of payment online.
Is there an activation fee for Old Navy gift cards?
There is currently no activation fee for Old Navy gift cards, regardless of where they were purchased.
Can I cash in my unwanted Old Navy gift card?
Gift Card Granny will buy your gift card! However, Old Navy will not. You cannot redeem gift cards at Old Navy for cash.
What do I do if my Old Navy gift card is compromised or has an issue?
Lost Old Navy e-gift cards can be printed out-- just click the link in the original email and print it out again. If your eGiftCard was stolen, call CashStar customer support at 866-853-9918. CashStar can cancel the original eGiftCard and issue you a new one for the remaining value.
Traditional plastic gift cards that are lost or stolen cannot be replaced and are the sole responsibility of the gift card holder. Please keep traditional plastic gift cards in a safe location where you will remember to use them.
About Old Navy
Old Navy is owned by parent company Gap, Inc. until 2020-- after which Old Navy will be an independent retailer. They are an American apparel and accessories retail clothing company named after the French bar Old Navy Cafe. Old Navy has undergone several transformations over the years, but has remained steadfast in its approach to All-American, easy fashion for a great price. If you’re looking for affordable, classic and dependable clothing for the entire family-- look no further than Old Navy! And check out their accessories to add extra style!
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