How do I check the balance on my Cold Stone Creamery gift card?

Find out how much ice cream is in your future when you check the balance of your Cold Stone Creamery gift card. 

Do I have to use my gift card within a certain amount of time?

Nope. Cold Stone Creamery gift cards never expire and they don't have any hidden fees.

Is my Cold Stone Creamery gift card reloadable?

Wondering if you are able to add more money into an already existing gift card? The answer is yes! You can bring your old Cold Stone Creamery gift card to your local store and refill it.

Where can I use my Cold Stone Creamery gift card?

All Cold Stone Creamery traditional and egift cards are accepted at participating Cold Stone Creamery and Tim Hortons Cold Stone Creamery locations in the US. Contact your local store for more information. 

How much can I buy a gift card for? Are there set denominations?

In store, cards have a minimum amount of $3 and a maximum amount of $250 dollars. If buying online you can choose from any value from $5 to $100. 

What should if i loose my gift card?

Unfortunately, if you lose track of the gift card there is not much that can be done about it. Cold Stone Creamery does not hold itself responsible for any lost or stolen cards and the value of the card is non-refundable.

Cold Stone Creamery is an American ice cream parlor chain headquartered in Scottsdale, Arizona. Cold Stone Creamery offers up the freshest ice cream, cakes, smoothies and shakes using only the highest quality ingredients and their signature process of preparing your custom ice cream creation on a frozen granite stone. The company's main product is premium ice cream made with approximately 12–14% butterfat, made on location and customized for patrons at the time of order.