Tips and tricks
All you need to know about Jimmy Johns gift cards
How do I redeem my Jimmy John's gift card?
You can redeem your gift card online, over the phone, or in-store at any participating retailer. If you order online, you will be prompted to enter your gift card information during checkout.
How do I check my Jimmy John's gift card balance?
You can check your Jimmy John’s gift card balance here.
What is the minimum/maximum amount I can place on a Jimmy John's gift card?
The lowest amount of money you can put on a Jimmy John’s gift card is $5 while the maximum amount of money you can place on one is $100.
My gift card didn’t work-- I got an error message!
The most common error message for gift cards is “invalid code.” This is usually because either a number or letter was skipped when it was typed, or a letter was mistaken for a number and vice versa. If the error message states that the code has already been redeemed, double-check your account to see if it has already been added. You may have also used up all of the funds in your card. Contact Jimmy John’s customer service if you continue to have issues with your gift card.
Can I use my Jimmy John's gift card online?
Yes! Whether you are ordering online for pick-up or delivery, you can apply your gift card to your meal as you check out.
Can I redeem my Jimmy John’s gift card using the store app?
You can redeem your gift card on Jimmy John’s app. Make sure you order through your account so you can earn rewards.
If I lose my Jimmy John's gift card, can I get it replaced?
If your card is lost, stolen, or damaged, it cannot be replaced.
Does my Jimmy John's gift card have an expiration date?
Your Jimmy John’s gift card does not have an expiration date. You will not be charged any fees after an extended period of time either.
About Jimmy Johns
Jimmy John’s has over 2,700 independently owned and operated franchise locations across the United States. Since 1983, Jimmy John’s has served delicious sandwiches with all-natural meats and fresh vegetables to customers nationwide. Completing these savory sandwiches are its house-baked bread and best-in-class condiments. Want a side? Customers can choose from Jimmy John’s kettle-cooked potato chips or cookies.