Tips and tricks
Answers to your questions about The Capital Grille gift cards
Where am I able to purchase a Capital Grille gift card?
Capital Grille gift cards are sold at participating retailers, including Gift Card Granny! You can also purchase them at thecapitalgrill.com and inside their restaurants.
Will Capital Grille gift cards eventually expire?
Your gift card will not expire, no matter what format you purchase or from whom you have purchased/received it.
I need to check the balance of my Capital Grille gift card.
You can find balance check information here. Please be aware that if your gift card does not cover the entire purchase, you will be required to produce a second, valid form of payment for the remaining cost. This includes another Capital Grille gift card, credit or debit cards, and cash.
Are there restrictions on using my Capital Grille gift card?
You may not use a gift card to buy another gift card. Sales and discounts do not apply to gift card purchases.
What monetary value can I load onto a Capital Grille gift card?
Capital Grille offers electronic and plastic gift cards in amounts up to $2,000 in $5 increments.
Are there advantages to an eGift card instead of a traditional plastic one?
Electronic gift cards are faster and available immediately.
Can I reload my gift card?
At this time, no. The Capital Grille does not currently allow gift cards of any kind to be reloaded.
I have a problem with my gift card. How can I get help?
Contact The Capital Grille customer service at 866-518-9113, Monday-Friday 9am-8pm EST or email them at firstname.lastname@example.org.
About The Capital Grille
Everything about The Capital Grille is aimed at delighting your senses-- from the beautiful setting to the dry-aged steaks and mouth-watering seafood to the artful way in which your meal is presented.