How to Check Your Visa Gift Card Balance

Prepaid Visa gift cards can be used at most stores or to even pay your bills. But they're different from store gift cards in that a cashier can't check the balance before you make a purchase.

It's important to know the balance before making a purchase or you may be stuck paying out-of-pocket to cover the remaining balance on a transaction. Unfortunately, there's no one-size-fits all answer, as the method of checking your balance depends on who issued the gift card. Fortunately, you can check your balance in several ways.

visa gift card


Where to Start: First look at the back of the prepaid gift card for information on how to check the balance for that particular card. Visa gift cards are issued by many different banks and entities, so you'll have to follow instructions specific to that card. Many have Web sites or toll-free phone numbers you can call for detailed information. You'll need both the PIN that came with the gift-card packet and the number of your account. If you've lost your PIN, check with the vendor from whom the card was purchased. A representative can look up your account number and tell you the balance.

Use the gift card balance check page on this web site that provides details on the most common Visa gift cards, as well as almost every other gift card out there.

Most Common Visa Gift Cards:
Three of the most popular prepaid Visa gift cards are the Vanilla Visa Card, Simon Visa Card and the GiftCards.com Visa Gift Card. Balances for all three cards are available online:

  • Vanilla Visa Gift Card: Visit www.vanillavisa.com or call customer service at 1-800-571-1376.
  • Simon Visa Gift Card: Visit www.simon.com/giftcard.
  • GiftCards.com Visa Gift Card: Visit www.giftcards.com/balance.

Check Your  Balance at the Point of Sale: Not all merchants have the ability to check your balance at the point of sale, but the following can provide this service:

  • A.J. Wright
  • Abercrombie & Fitch
  • Barnes & Noble
  • Big 5 Sporting Goods
  • Boscov's
  • Dillard's
  • Kmart
  • Kohl's
  • Marshalls
  • Nordstrom
  • Office Max
  • Ross Stores
  • Target
  • T.J. Maxx
  • Toys R Us

If you make a purchase for an amount greater than the gift card balance, You'll need a second form of payment to cover the balance -- either cash or a credit or debit card -- if you want to make a purchase for an amount greater than the balance on your card. Before you make your purchase, tell the cashier the amount you would like applied to your Visa gift card.

Some merchants can apply your remaining prepaid Visa gift card funds to a transaction, even when you're unsure of the balance. They should also be able to prompt you to complete your purchase with a second payment method, if necessary. These merchants are:

  • AT&T Wireless
  • Banana Republic
  • Bed, Bath & Beyond
  • Border's
  • Chevron
  • CVS
  • Exxon
  • Gamestop
  • Gap
  • HEB
  • Kroger
  • Macys
  • Mobil
  • Old Navy
  • Publix
  • Safeway
  • Shell
  • Starbucks
  • Walgreens
  • Winn Dixie

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i love visa

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I think this Visa gift card stinks. The person who bought and paid for a $50.00 card did not know that 20% was swallowed up by Swiss Chalet. And that was above a tip. No wonder business thinks it's a good idea.
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If I were to tell my friend what a lousy, pain-in-the-butt gift she gave me, she would die of embarrassment!!##%%
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Terrible gift idea, doesn't work in too many situations.....just give cash!
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I purchased a $500 Visa gift card as a gift to be safe of not losing cash. Tried to use it and was denied. When i called Visa to see what was up, they told me the card i tried to use had zero dollars on it. They told me it was purchased august 8, 2012 while i had only purchased it october 28. Hope this doesnt happen to anyone else.
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I need to activate my gift card.
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I need to activate my GIFT CARD.
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I don't like this gift card. It's just to hard to get or keep up with the balance. Why can't it tell you before every transaction how much the balance is?
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It's alright if you need to buy something online but it's really hard to find your balance!
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UPS lost the Vanilla gift card shipped with their company. How do I stopped the card or check to see if it has been used? How do I require a refund?
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My Visa gift card did not work when I tried to use it. I can't find the correct web site to check it; I called the 800 number for the vanilla gift card above (I don't know if this is a vanilla card). The answer I got is that the card is "invalid" Since I can't use it , I guess it won't matter if I enter the number here. It was purchased for just $25 I don't remember who gave it to me, so I can't check with them.
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I just want to see what my balance on my vanilla gift visa card
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i can't get my balance for my visa gift card, why is that, plus the phone number on back of the card isn't even legit, wow
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I don't have a debit or credit card because I'm too young and don't have a real job, but I like to buy these to shop online mostly on Amazon and it works great. I've never had a problem with using it, and I've never used it in stores, but when I've used them online the stores have never taken any percentage of my money so it is like virtual cash. It just sucks that not all stores accept these, but whatever because everything ends up on Amazon!! :D
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When I check the balance online I put the secure number in which is 3 numbers. It is telling me it should be 4 digits. Is is only 3?
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The card was given to me as a gift a long time ago and I do not know where it was purchased or the pin number but I have the card - what do I do to find the balance.
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Hello, I was given a Visa gift card back in December as a gift of course. I had made some purchases with it and was told that they were not reloadable so I threw it away when it was used up. Now I find out that I shoud have kept it because a Merchant can give refunds on it. That is my problem now. I had returned one of my purchases for a refund and have been waiting for it but I haven't received it yet. I received an email from the Merchant stating what the refund amount was and the last four digits of the card that was used. Sure enough that sounds like the Visa gift card numbers. But I don't remember the rest of them. How can I track that card down and get the refund off of it? How can I get the merchant to issue the refund to a different card without proof that this one is no longer in use and has been thrown away. Is there anyway that you can help in this kind of situation? Please let me know asap. Thank you so much.
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i have the same problems, where can i check the balance of my visa gift card? i have tried on many places do not work
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I recieved a 100.00 visa gift card and can not use it. I have called the number on the back but all I get is a recording. I can not find a site to check on what to do.
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My gift card was, in fact, a gift. I know I have a balance, no longer have my gift card. How do I resolve this?
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I have called the number on the back but all I get is a recording. I can not find a site to check on what to do. I've gone online and cant find a place to check the balance of my gift card.
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It is impossible to check your balance with this card. I will never get another one.
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Trying to get a balance in my vanilla gift card. No such luck! This card is not to be trusted. Please do not use !!!
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tried to find balance on line no luck . phone number a recording that does not give you an info.
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i just want to know how much i have in my visa gift card!!! and this website is not helping me at all!
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this website as a reference to my gift card balance is just fishing

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