1-800-Flowers is one of the leading retailers of floral gifts and decor within the United States. The company was started by Carl Westcott, who came up with the idea to have a toll free number be the same name as the company. This worked out great because not only do customers know which numbers to dial, they also remember the company brand name at the same time. Since then the company has branched out into other gift areas, including gift baskets (1-800-Baskets), and popcorn and candy tins (The Popcorn Factory). Your 1-800-Flowers gift card is redeemable at each of these stores.
Here are some answers to other frequently-asked questions about www.1800flowers.com gift cards:
Can I Get Change Back for My Gift Card Purchases?
Unfortunately, none of the stores associated with 1-800-Flowers will give you cash-back for the remaining balance on your gift card. However, you can sell it to one of several trusted resellers featured here. While you may only get 60%-70% of the value left on the card, it beats letting it sit unused in a drawer somewhere! Someone else can then purchase your used card at a discount and save on their next purchase from 1-800-Flowers or one of the other participating brands.
You may return items for which you used Gift Cards in most cases. It is a good idea to keep your Gift Card until the item is received and you are satisfied with the purchase. Returned or canceled orders that were paid for with Gift Cards, Savings Passes, or Fresh Rewards Passes are not eligible for cash-based. Instead, a credit will be issued to a new Gift Card, Fresh Rewards Pass, or Savings Pass.
Where Can I Check the Balance on My Card?
We've provided relevant balance checking information here, or you can call 1-800-242-5353 to speak to a 1-800-Flowers rep.
I Can't Find the PIN # on My Gift Card!
For help with your PIN, please call 1-800-993-1192 (Mon – Fri 8am-8pm EST). You can also email freshrewardshelpdesk@1800flowers.com. Be prepared to supply your Gift Card / Savings Pass / Fresh Rewards Pass number to the customer service representative.
What's The Difference Between a Savings Pass, a Fresh Rewards Pass and a Gift Card?
Fresh Rewards is a loyalty program from 1-800-FLOWERS.COM and 1-800-BASKETS.COM. The program is free and allows frequent customers earn 1 point for every dollar they spend at participating stores. For every 200 points accumulated, a $20 Fresh Rewards pass will be sent to your email address.
A Savings Pass is a complimentary voucher issued from 1-800-Flowers, via promotions or to resolve customer service issues. Most savings passes are good at all stores, unless otherwise stated.
Gift cards are plastic, credit-card-like gift certificates that can be purchased from participating retailers, or online. New cards purchased from participating online retail stores or from 1-800-Flowers.com and co-branded websites should arrive within a week. Discounted gift cards bought from any of the featured resellers above may arrive by mail or email, depending on which type of card and which reseller you choose. Most of the time a gift card code will arrive by email so you can save instantly on your online gift purchases.
