Tips and tricks
Where are Big Lots gift cards sold?
Visit a Big Lots store near you to pick upa gift card. At this time, Big Lots does not offer gift cards online.
Is there an expiration date for my Big Lots gift cards?
Big Lots gift card funds do not expire, however, you cannot reload value to the card. All gift cards are final sale-- no refunds or returns.
How do I check the balance on my card?
Just click here to for gift card balance options. Big Lots does not offer gift cards online, nor are gift cards an acceptable form of payment for online purchases.
How do I use my Big Lots gift card?
Big Lots gift cards are used like cash to pay for purchases in-store. You may not use your gift card to pay for previously purchased merchandise, to pay down a credit card, or to buy other gift cards.
How can I redeem a Big Lots gift card either online or in store?
In Big Lots retail locations, present the gift card to pay for the purchase. The cashier will give you further instructions. If the gift card does not cover the entire cost of the purchase, you will be responsible for providing another form of payment. If there is any remaining amount left on the gift card, you may use it towards another purchase in the future.
Are there any fees for Big Lots gift cards?
There is no activation fee.
What do I do if my Big Lots gift card has an issue?
Big Lots cannot be responsible for lost or stolen gift cards. You can contact customer service at 1-866-BIG-LOTS or fill out the Contact Us form online. You can also get help via a live chat! A friendly associate will assist you the best they can.
I don’t see the answer to my question. Where can I get help?
You can contact customer service at 1-866-BIG-LOTS or fill out the Contact Us form online. You can also get help via a live chat! A friendly associate will assist you the best they can. You can also contact or stop into your local Big Lots store directly.
About Big Lots
Big Lots was founded by Sol Shenk in 1967 as Consolidated International, a company that specialized in closeout bargains. For consistency, all brands under CI were renamed Big Lots in 2001, which also resulted in better buying power. Big Lots combines the love of the “treasure hunt” with the love of bargain shopping. Big Lots also has a passion for service. They recognize and hold themselves responsible for their influence on the environment, workplace, community, and responsible sourcing of products. Big Lots aims to be a store that serves everyone and leads with a conscience. Whether you’re shopping on a tight budget or just looking to score a good deal, Big Lots has the everyday items and speciality gifts you love.