Tips and tricks
Answers to your questions about Torrid gift cards
What stores offer Torrid gift cards?
Torrid gift cards can be found at Torrid store locations, torrid.com, and other retailers. Consider Gift Card Granny for your Torrid gift card needs. With Granny, you can earn cash back rewards on your Torrid gift card purchase.
Where can I check the balance on my Torrid Gift Card?
Check your Torrid gift card balance using our balance check page.
Is there an expiration date for my Torrid gift card?
You will never have to worry about your Torrid gift card expiring before you or your gift recipient is able to use it. Torrid gift cards never expire. Gift cards offered through Gift Card Granny have a 100% lifetime guarantee to never expire or lose value.
Can I use Torrid gift cards to purchase items online?
Absolutely! Both plastic gift cards and eGfit cards can be used towards Torrid online purchases. It does not matter whether the card was purchased in-store or online.
Can I use a Torrid gift card at Hot Topic?
No. Hot Topic gift cards cannot be used to buy Torrid merchandise. While Hot Topic used to own Torrid, Torrid became its own entity in 2015.
What will the recipient of an EGift card see?
When you purchase an eGift card, you will be sending the eGift Card directly to your friend's email inbox. It will typically be delivered within minutes. The message is sent to the recipient, informing them of your gift, with a link to retrieve it online. The link in the email goes to a page showing the Torrid eGift Card you created (including the design you selected, your recipient's name and your personalized message), its value and code number. This page also gives simple instructions for redeeming the Torrid eGift Card.
What denominations are Torrid gift cards available in?
It doesn't matter if you prefer plastic or an eGift card. Gift cards can be purchased in various amounts starting at $10.
Will Torrid replace my gift card if it is lost?
If you do happen to misplace your card, or think it may be stolen, contact customer service immediately. It can be replaced with the remaining balance at the time of the report if satisfactory proof of purchase is presented. So, always keep your gift card receipts.
Snap up one of our gift cards for a loved one or for yourself (we won't tell anyone). Redeem this card on Torrid.com or at any Torrid store! Questions? Please call us anytime at 1.866.867.7431.