Frequently Asked Questions About eGift Cards

An eGift card is one of the most popular gifts to receive; they're easy to send and make for a quick, last minute-present. But there are a few details you should know before using or sending. Below are frequently asked questions about eGift cards.

What Are eGift Cards

An electronic gift card is a code sent to the recipient via an electronic platform. They are commonly referred to as digital, electronic, virtual or mobile gift cards.

How Is An eGift Card Sent

An eGift card is sent and delivered electronically through email, app or text. Delivery time can be nearly instantaneous or take up to 24 hours depending on the retailer.

How Do Electronic Gift Cards Work

Online
Depending on the retailer you will either provide the gift card numbers when checking out or upload the gift card to your account.

In-Store
Show the eGift card on your digital device to be redeemed at the register. You may also print it out on a home printer and bring it into the store.

Note that some electronic gift cards can only be used online. Call the retailer’s customer service to confirm details.

I Can’t Find My eGift Card

Contact the retailer’s customer service to see if they can resend your eGift card. If delivered via email, be sure to check your spam and promotions folders.