Don’t feel like going to the store to use your AMEX gift card? Well, you’re in luck because you can use your gift card online instead. You should know, though, that common problems may occur. Here’s what to do before attempting to shop online.
Before making a purchase, card owners are required to register the card. Want to know why? When an online order is placed, stores often use an Address Verification System to confirm the card is linked to a billing address.
Registering your card is quick and easy. Handle the steps by calling American Express customer service at 1-877-297-4438. The 15-digit card number and security code are required.
Be aware that certain stores do not allow the use of prepaid gift cards. Examples of restricted purchases include subscriptions and hotel reservations.
AMEX does not charge an inactivity fee and funds do not expire. If your card expires, American Express’ customer service will reissue a gift card replacement with the remaining balance.